This End User License Agreement (“Agreement”) is a contract between you and DropoffToReady for use of the DropoffToReady hosted software service, including Hub, Studio, public shop forms, APIs, and related websites (the “Service”). By creating an account, signing in, or using the Service, you agree to this Agreement. If you are using the Service on behalf of a business, you represent that you have authority to bind that business, and “you” includes that business.
This is a software-as-a-service license. We do not sell you a copy of the application. We grant a limited right to access the hosted Service.
1. License
Subject to this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business operations (running your shop’s drop-off, work, and return workflows, and related customer communications).
You may not:
- copy, modify, or create derivative works of the Service except as we allow in writing;
- reverse engineer, decompile, or attempt to extract source code except where law forbids that restriction;
- rent, resell, or provide the Service to third parties as your own product;
- bypass usage limits, tenant isolation, or security controls;
- use the Service to send unlawful spam or to store or transmit malware;
- interfere with other shops’ use of the Service.
2. Accounts and shops
You must provide accurate account information and keep credentials confidential. You are responsible for activity under your accounts and for staff you invite. Each shop (tenant) is isolated. You must not attempt to access another shop’s data.
Public forms on your shop subdomain are your customer-facing experience. You are responsible for the fields you collect, the copy you publish, consents you require, and how you use your customers’ information, including any privacy notices you owe them.
3. Your content
You retain rights to customer records, job data, catalogs, Studio content, logos, and other material you or your customers submit (“Your Content”). You grant us a worldwide license to host, process, transmit, and display Your Content solely to provide and improve the Service, including backups and integrations you enable.
You represent that you have the rights and consents needed to submit Your Content and to email or message your customers through the Service.
4. Integrations
Optional connections (including QuickBooks Online and Xero) are provided “as available.” Those providers’ terms also apply. You authorize us to access the connected account to sync the data types you enable. We are not Intuit, QuickBooks, or Xero. Outages or limits on those platforms may affect sync. You are responsible for the accuracy of accounting records in your books.
5. Acceptable use and email
You must comply with applicable law, including consumer, privacy, and anti-spam rules. Per-customer send limits in Hub exist to reduce accidental flooding; they do not replace your legal obligations. You must not use the Service to process payments in a way that violates card-brand or processor rules if you later connect a processor.
6. Service availability
We aim to keep the Service available but do not guarantee uninterrupted operation. We may modify features, perform maintenance, or suspend access to address security, legal, or operational issues.
7. Fees
If we charge for the Service, fees, billing period, and taxes will be presented at purchase or in an order form. Unpaid amounts may result in suspension. Early access or invited shops may use the Service without a fee until we notify you otherwise.
8. Intellectual property
We and our licensors own the Service, including software, design, and DropoffToReady marks. This Agreement does not transfer ownership. Feedback you provide may be used to improve the Service without obligation to you.
9. Privacy
Our Privacy Policy describes how we handle information. It is part of how we operate the Service; this Agreement controls if there is a conflict about license and liability.
10. Disclaimer of warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR THAT JOB, INVOICE, OR ACCOUNTING DATA WILL MEET YOUR REQUIREMENTS.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DROPOFFTOREADY AND ITS OPERATORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (US $100) IF YOU PAID NOTHING.
Some places do not allow certain limitations. In those places, our liability is limited to the fullest extent allowed.
12. Indemnity
You will defend and indemnify us against claims arising from Your Content, your use of the Service, your customers’ use of your shop pages, or your violation of this Agreement or law.
13. Term and termination
This Agreement starts when you first use the Service and continues until you close your account or we terminate it. We may suspend or terminate for breach, risk, or non-payment. You may stop using the Service at any time. After termination, your license ends. We may delete Your Content after a reasonable wind-down period, except where we must retain records.
14. Governing law
This Agreement is governed by the laws of the State of Texas, United States, without regard to conflict-of-law rules. Courts located in Texas have exclusive jurisdiction, except that we may seek injunctive relief anywhere to protect the Service or our intellectual property.
15. Changes
We may update this Agreement by posting a new version at this URL and updating the date above. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service.
16. Contact
Legal notices: mike@dropofftoready.com
Platform: https://app.dropofftoready.com
Related: Privacy Policy